As Vice President, Research and Content, Kristen works closely with clients to uncover what drives stakeholders' actions, attitudes, and beliefs, and uses these insights to create actionable strategies and powerful messages that have a meaningful impact on brands and organizations. She is a professionally trained facilitator and focus group moderator with expertise in qualitative, quantitative, and secondary research methods. Kristen also leads LMD's content operations and lends her strategic skills to client engagements that include content strategy, development, and governance; editorial quality control; and user experience (UX).

Kristen graduated with a B.S. in communications from Cornell University.